Privacy Policy

The Red Door Country House respects and protects your right to privacy in relation to your interactions with this website. We have adopted the following policies to safeguard your personal information and to protect its confidentiality.

Any information which is provided by you to The Red Door via this website or otherwise will be treated in accordance with the terms of the Data Protection Acts 1988 and 2003 and/or such amending or replacement legislation as may be adopted in Ireland from time to time. We encourage you to read this Privacy Statement before using this website. If you do not read or if you disagree with any aspect of the Privacy Statement, you should not use this website. Your use of this website signifies your agreement to be bound by the terms of this Privacy Statement.

Access By Children

If you are aged 16 or under, please get your parents’/guardians’ permission before submitting personal data to this website. Users without this consent should not submit any personal data to this website.

Collection /and Use of Information

When registering with The Red Door you will be asked to provide certain personal information, such as name, email address and phone number. Personal data which we collect from you will only be used for the purposes for which it was provided by you. The Red Door will not release your personal data to any third parties without your prior consent except for the purposes of validating information and collecting debts, unless we reasonably believe that we are required to do so by operation of law. The Red Door retains the right at all times to contact you in relation to the services provided on this website. If at any time after giving us this information you decide that you no longer wish us to hold or use this information, or in the case that the information becomes out of date, you are free to notify us, and we will endeavour to remove or rectify the information promptly. We use your personal information to identify you as a customer and to process your enquiry or booking. Personal information about you will not be given or sold to any third parties for use in its marketing or solicitation without your consent. We don’t collect or keep your personal data unless it is necessary for the above purposes nor do we keep your personal data for longer than is necessary. You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information relating to you to third parties, for example, in order to conform to any requirements of law or to comply with any legal process, as well as to protect and defend the rights of The Red Door, and/or our customers. The Red Door reserves the right to transfer information (including your Personal Information) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of The Red Door, a subsidiary or line of business associated with The Red Door.

Link to Third Party Sites

You should also be aware that where you link to another website from this website, that The Red Door has no control over that other website. Accordingly, The Red Door cannot guarantee that the controller of that website will respect your privacy in the same manner as The Red Door.

Access to your Personal Information

You have the right to request a copy of the information which we hold about you (for which we may charge you a small fee) and to have inaccuracies in the information corrected. You can change your registration information including unsubscribing for communications by selecting the “update registration” button from the main menu on this website.

Use of Technical Information

While using this website, you may have the opportunity to send us information relating to you such as through a Contact form. By choosing to participate in these, you will be providing us with some level of personal information relating to you. This information will only be used by The Red Door for the purpose for which it was provided by you or for verification purposes and statistical analysis. We use Secure Socket Layer (“SSL”) technology. If your browser supports SSL then any personal data that you send will be protected during transmission by encryption. Due to the nature of the internet, we cannot guarantee the protection of your personal data and therefore we are not responsible for any loss or damage resulting to you when the website is used. You should be aware that each time you visit a website, two general levels of information about your visit can be retained. The first level comprises statistical and other analytical information collected on an aggregate and non-individual specific basis of all browsers who visit the website and the second is information which is personal or particular to a specific visitor who knowingly chooses to provide that information. The statistical and analytical information provides us with a general and non-individual specific information about the number of people who visit this website; the number of people who return to the website; the pages that they visit; and where they were before they came to the website and the page in the website at which they exited. This information helps us monitor traffic on a website so that we can manage the website’s capacity and efficiency. This type of non-personal information and data can be collected through the standard operation for internet servers and logs as well as “cookies“.

Delivery and Returns

Turnaround – All gift cards are emailed immediately after payment is made.
Returns – Gift card vouchers are non-refundable and cannot be exchanged for cash. Once purchased, a gift card is active for a 12 month period after which it can no longer be used.

Disclaimer

The Red Door, its directors, employees, servants and agents, affiliates or other representatives and their respective parent and subsidiary companies, shall not be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses, including without limitation, reasonable legal fees and costs of proceedings arising out of or in connection with the use and/or dissemination of personal information relating to you in accordance with this privacy policy and your consents.

Amendments

The Red Door reserves the right in its sole discretion to amend this privacy policy at any time, and you should regularly check this privacy policy for any amendments.